Car insurance to loans group Admiral has launched a new vehicle repair centre in Manchester in partnership with the Vella Group.
It marks the start of a wider rollout, with plans to extend the co-branded model to other partners across the Ƶ.
Exclusively serving Admiral customers, the facility will also serve as a testbed for innovation, trialling new technologies and processes to enhance the customer experience across Admiral’s wider repair network.
Admiral, Wales’ only FTSE company with a global workforce of 13,000, of which 7,000 are based in South Wales, said the new centre is equipped for electric vehicle (EV) repairs,.
This it said aligns with its focus on working with repair partners to reduce the environmental impact of motor claims.
Scott McCammon, head of motor repair at Admiral, said:“We’re excited to announce the launch of a new co-branded repair centre in partnership with The Vella Group. We’re incredibly proud of the service and the capabilities provided by our trusted repair partners, and this collaboration allows us to deliver a seamless vehicle repair experience.
Our customers will benefit from the combined strengths of both organisations at every stage of their repair journey, reinforcing our ongoing commitment to innovation and delivering the best customer experience.
“The repair centre enhances our ability to deliver expert repairs, including for electric vehicles, and reinforces Admiral’s position as a leading EV insurer. We’re continually investing in a repair network that supports our growing customer base and helps drive us towards a more sustainable future.”
Marc Holding, managing director at the Vella Group, added: "Launching this co-branded repair centre with Admiral is a major step forward in our shared mission to provide the best possible experience for our customers.
This partnership gives us an opportunity to explore and test innovative ideas and new processes, with a strong emphasis on sustainability and customer care. We are incredibly excited to be on this journey with Admiral.”
