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PRIVACY
Retail & Consumer

Kitchen giant's IT investment leads to app launch

Wren puts technology in the palm of customers' hands as it builds on 2,000 orders a week

Wren Kitchens has launched a new app to help customers with their orders.(Image: Wren Kitchens)

A ground-breaking mobile app has been launched by the º£½ÇÊÓÆµ’s leading kitchen manufacturer and retailer as it helps customers manage major purchases from the palm of their hands.

Wren Kitchens is the first off the blocks with the innovation, having invested significantly in building up an IT team at its North Lincolnshire base.

Developed over the past nine months, it brings real-time information to those investing in their homes, with 2,000 sales a week now clocked up.

Wren Kitchens retail operations development manager, Daniel Birgisson, said: “We’re truly revolutionising the way our customers manage the process of buying a kitchen and we’re really excited that this app will become a pivotal part of the Wren journey.

Wren Kitchens' retail operations development manager Daniel Birgisson.(Image: Wren Kitchens)

“Our aim is to make it as stress-free and as simple as possible, so our customers can access all the information they need at their fingertips at any time and any place.

“It reduces the need for our customers to visit the showroom regularly, as well as contacting our customer care team as they can manage everything in one place!”

Downloadable from Google Play and the Apple App Store, it is described as a “simple-to-use tool packed full of nifty features” to keep customers on track.

They can manage their appointments, manage and track their order, track their delivery live, review and sign documents, manage all key dates, view and share a high definition 3D render and a 360-degree panorama of their new kitchen and access key kitchen contacts.