During the past 18 months it鈥檚 sometimes felt like the world has been falling to pieces. But for a Devon jigsaw maker everything has fitted into place.

All Jigsaw Puzzles has doubled its production workforce, increased its premises and invested for future growth as a result of soaring demand for its puzzles during the pandemic period.

Since the start of the Covid-19 crisis, All Jigsaw Puzzles has grown its workforce in Hatherleigh, acquired a neighbouring business to expand its warehouse storage and, most recently, invested 拢200,000 in new equipment to sustain its rapid growth.

The expansion of its warehouse has created more space for staff to socially distance, and the business has operated throughout the pandemic with staff safety as the priority.

All Jigsaw Puzzles is the trade division and leading brand of parent company Map Marketing Ltd, which currently employs 40 factory and warehouse workers in Hatherleigh and eight office staff in Exeter.

The combined workforce caters to a huge trade and consumer base, supplying bespoke jigsaw puzzles and the company鈥檚 own range through e-commerce stores and retail.

In the peak months of lockdown, its jigsaw puzzle sales rose fourfold, and last year the whole business saw sales double compared to 2019. This year has started strongly with the first six months鈥 sales continuing this trend.

To meet this increased demand, last year production quadrupled from an average of 50,000 to 200,000 jigsaws a year. Sales of its own-brand puzzles, launched in 2015, will exceed 拢500,000 this year for the first time.

Brian O鈥橠onnell, managing director of All Jigsaw Puzzles and Map Marketing

Brian O鈥橠onnell, managing director of All Jigsaw Puzzles and Map Marketing, said: 鈥淎s a direct result of our recent growth, we are investing in three areas: people, premises and machinery.

鈥淥ur goal this year is to match last year鈥檚 turnover. We don鈥檛 want to have had this big growth during the pandemic and then head back to where we were. We want to build on it.

鈥淭he jigsaw puzzle side of the business now accounts for 85% of what we do, so it makes sense to re-orientate and use the All Jigsaw Puzzles brand more often.鈥

In the past 18 months the company has:

鈼 Expanded its workforce by recruiting local people who had lost jobs in hospitality and tourism and by bringing on temps as permanent members of the team.

鈼 Launched a Lean Manufacturing Apprenticeship Scheme to support homegrown talent within the company and offer all staff opportunities to progress - 10 full-time employees are now working towards an NVQ level 2.

鈼 Increased its footprint in Hatherleigh by 50% after taking on two new units, including an adjacent garage as its dispatch warehouse.

鈼 Invested in new machinery to produce planet-friendly, fully recyclable boxes in-house and to scale up production of its own-brand, hand-finished jigsaw puzzles.

Cynthia Yeoh, marketing director, said: 鈥淚鈥檝e never seen growth like this in an established company. We were already working towards our goal of becoming a mainstream player in the 海角视频 jigsaw puzzle market - the pandemic has fast-tracked our evolution from a mapping company to a leading jigsaw puzzle company selling worldwide.

鈥淚t鈥檚 propelled our business plan five years ahead. Although it鈥檚 been stressful, we are riding the wave of success by planning for the future and investing heavily in the business, including the purchase of a massive machine costing over 拢100,000 that鈥檚 due to arrive this month. 鈥

Pam Hunt, from Wales, is one of the company鈥檚 biggest fans and has been a regular customer throughout the pandemic. She said: 鈥淢y son came across the company one day and said to me: 鈥榊ou like your jigsaw puzzles, Mum. These look great.鈥 Now I only ever buy

from All Jigsaw Puzzles. He had a personalised jigsaw made for me of my youngest grandchild. I put it together with my granddaughter and have it framed on my wall. I have six grandchildren and I鈥檇 like to have a jigsaw puzzle of each of them.鈥

Josie Lovelock works in customer services at All Jigsaw Puzzles

Josie Lovelock works in customer services in Hatherleigh and is among the first round of employees to benefit from the company鈥檚 new Lean Manufacturing Apprenticeship Scheme.

She said: 鈥淚鈥檝e worked here since 2016 and now, through the apprenticeship scheme, I鈥檓 learning all about the production processes involved in making jigsaws and how to improve quality and reduce costs.

鈥淯ntil the pandemic, I鈥檇 never done a jigsaw myself. I got into them when people were isolating because my Nanna is jigsaw-obsessed. I agree with our customers - they really do save your sanity. We always have a jigsaw on the go at work in our dispatch warehouse. It鈥檚 something we can do together as a team.鈥

Mr O鈥橠onnell added: 鈥淚 love the fact that we鈥檙e the biggest employer in Hatherleigh at the moment with a great sense of community among our workforce. You get big pluses from that.

鈥淎s a result of the on-the-job training being delivered through our apprenticeship scheme, we are now getting ideas from the factory floor to further improve our efficiency and reduce wastage. That鈥檚 the culture I want to build here - a shared venture, a shared responsibility - with an important place in the local community.鈥

How to contact William Telford and Business Live

Business Live's South West Business Reporter is William Telford. William has more than a decade's experience reporting on the business scene in Plymouth and the South West. He is based in Plymouth but covers the entire region.

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Map Marketing Ltd started in 1978 selling wall maps by mail order. In 2005, co-founder Joe Hall came up with the concept of hand-crafting map jigsaw puzzles customised by postcode.

Since then, Map Marketing has sold more than one million of these puzzles. All Jigsaw Puzzles started in 2001 and merged with Map Marketing in 2014, the same year the company acquired Ryco Originals, now its All Jigsaw Puzzles trade division. As well as making jigsaws, Map Marketing and its Butler & Hill brand continue to make and sell maps and map gifts. It also sells fieldwork equipment through its Geopacks brand.