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Cloud contact centres business Mission Labs bought in deal worth up to £46m

Mission Labs works with the likes of Sainsbury's, First and PrettyLittleThing

Mission Lab co-founders Damian Hanson and David Hague(Image: Manchester)

A Lancashire-based cloud contact centres business, which works with the likes of Sainsbury's, First and PrettyLittleThing, has been acquired in a deal which could be worth up to £46m.

Gamma Communications, a listed technology-based provider of communications services to the business markets in the º£½ÇÊÓÆµ and mainland Europe, has acquired the entire issued share capital of Mission Labs in Rawtenstall.

The deal by Gamma, which has a base in Manchester, comes after its acquisition of Telsis in November 2019 which resulted in the launch of the fully integrated Horizon Contact Centre on March 2, 2021.

Gamma has partnered with Mission Labs over the last 18 months on various projects such as PhoneLine+ which is a replacement product for single line customers.

Andrew Taylor, Gamma’s chief executive, said: "The acquisition of Mission Labs is important to Gamma, and provides us with an opportunity to both reinforce and accelerate our UCaaS, CCaaS and Digital technology and product capabilities across the group.

"This will enable Gamma to realise both current and future growth opportunities and ensure that we continue to successfully execute against our immediate and long-term commitments.

"On a personal level, and on behalf of everyone at Gamma, we warmly welcome all of Mission Labs’ staff and customers into the Gamma family and we look forward to working with them."