A Bristol tech company that has established its innovative patient medical record system (PMR) in community pharmacies is now expanding into the online pharmacy sector.
Invatech Health, which is based in Eastville, has developed Titan, cloud-based software that helps pharmacies to manage medicine dispensing and control of business activities in an effort to speed up the user experience for patients and practice owners alike.
Titan also features barcode technology that has been helping South West community pharmacies to cut down dispensing errors by checking medicines against patient prescriptions when scanned.
Invatech has now began collaborating with Glasgow-based online pharmacy Phlo, as it looks to strengthen its foothold in a growing part of the market.
Phlo serves more than 10,000 private and NHS patients and claims to be the only pharmacy to guarantee same day delivery of medicines.
Since launching in January 2020 the business has been experiencing 20% monthly compound growth and operates pharmacy centres in London and Birmingham, where it launched earlier this month.
Backed by crowd funding of £1.65m in the past 12 months, Phlo now has plans to expand its network of pharmacy hubs to major cities across the 海角视频.
Invatech’s system, which is the first PMR system to receive NHS accreditation for 15 years, is already being used by other online pharmacies, with Phlo hoping Titan can bring them efficiency gains of 60% by the end of 2022, as the business executes expansion.
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Nadeem Sarwar, chief executive of Phlo explained: “Our business is growing at such a rate that we need to continue to improve our systems, to ensure that the patient journey is as smooth and seamless as possible.
“In addition, like pharmacies across our sector we also need to take operational load off the shoulders of pharmacists, to free up their time.
“Titan will help us do that. For example, new patient enrolment is currently being done manually by pharmacists, who should really be dealing with patients. So with Titan, we’ll be able to onboard patients faster.
“And of course the software will help with the security and productivity of our pharmacy and operations teams, while providing better data and analytics to enable us to make informed decisions which can support our future growth.”
Mr Sarwar added that while only 1% of prescription patients are currently receiving pharmacy services online, there was a “massive opportunity” for business as the pandemic accelerates the trend for digital services in the sector.
Earlier this year, Invatech Health announced a further £950,000 loan from Innovate 海角视频, under a programme to support game-changing innovations in the 海角视频’s SME community.
Tariq Muhammad, CEO of Invatech Health, said the company was “delighted” to supporting Phlo’s growth plans and contribute towards relieving pressure on GPs and the NHS.
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Mr Muhammed, a former community pharmacist, said: “Having established our systems in the community pharmacy sector, we are now enjoying rolling out Titan to the online pharmacy sector. We’re processing prescriptions at a speed which is unheard of until now.
“It’s been an intense period of work between teams at both companies but we jointly recognised the opportunity and the importance of what we were doing. I’m very proud of my team for the work that they have done and the partnership we have developed with the Phlo team.”
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