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Tech

Behind the North East tech sector's ambition to close the digital divide

There are indicators the North East is one of the worst affect regions by digital exclusion, and the trend could be holding back many from work and social benefits

David Dunn, CEO of Sunderland Software City and Dynamo(Image: Sunderland Software City)

Picture a teenager armed with their brand new 5G phone.

They might not be the archetype when it comes to “digital exclusion”, but if they’re only using the device to swipe left and right on social media they’re not using it to their advantage. Unfamiliarity with the technology and lack of confidence could be holding them back from new skills and life opportunities.

It’s just one aspect of the broad digital poverty issue that a new fund - steered by North East tech cluster Dynamo - hopes to tackle. The Dynamo North East Digital Inclusion Fund has already secured prominent tech sector backers such as Leighton Group co-founder Paul Callaghan, and now hopes to attract more like him in its mission to narrow the digital divide.

While North East-specific data on digital exclusion may be scant, there are some indicators that the region is among the worst affected in the º£½ÇÊÓÆµ. Proportions of people offline are higher than average; lower levels of digital engagement and weaker confidence in using the internet are all features of the region. The Community Foundation - which will hold the Digital Inclusion Fund pot - highlighted in a recent report that lack of connectivity, skills and access barriers and affordability are contributing to the complex problem which, unsurprisingly, impacts the region’s most disadvantaged and socially excluded above others.

“There are already organisations out there doing a lot of things around digital inclusion,” says David Dunn, CEO of Dynamo North East. “There are companies and organisations donating their used kit, which is great because it gives people devices. There are organisations that are either giving away free connectivity or subsidising connectivity, or even offering funds to buy connectivity.

“So you might have some kit and some form of connectivity but then there are potentially two things missing: the skills to do something with that, which is actually going to make a difference in your life, and even if you have the skills, do you have the confidence to do something that is ultimately going to change your life? They are the two bits we want to focus on.”

While “not a massive amount of money” in its initial stages, the Digital Inclusion Fund will look to do things differently. Mr Dunn says he wants to apply the agility and risk-taking approach that has created success in the tech sector to the digital exclusion issue - making decisions on grants speedy and keeping down the administrative burden for those applying.

At first, small sums of about £2,000 to £4,000 will be given out - perhaps enough to pilot an idea. If the concept is successful, it’s hoped that other funds can be aligned to step in and take it further forward.