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Tech

Ageing tech innovators come to Newcastle thanks to pioneering start-up programme

Start-ups and established businesses have been attracted to The Internet of Caring Things programme, from Newcastle University the National Innovation Centre for Ageing

The Internet of Caring Things programme helps businesses set up products and services for the ageing market.(Image: Internet of Caring Things)

A host of businesses creating products and services for the º£½ÇÊÓÆµ's ageing population have been attracted to Newcastle thanks to a nationally significant programme in the city.

Six firms have either relocated to Tyneside or are thinking about such a move having worked with The Internet of Caring Things programme - a scheme partly designed to establish the North of Tyne Combined Authority area as a world-leader in devices and services for older adults. Among them are life admin tech firm Keepl, which has moved from Sunderland; energy efficiency firm Airify, which came to Newcastle from Ireland and house moving tech provider Hazel, whose founders are considering a base in the region.

Firms have been brought to Newcastle's Helix site where they are given access to market research tools, the expertise of Newcastle University and the National Innovation Centre for Ageing (NICA), as well contacts to help make them market-ready to tap into the growing ageing and longevity markets. Participants need to have a North of Tyne area presence to be eligible, and the city's ageing research and data access credentials has proven to be a lure.

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Hazel co-founder Mark Whitcroft described the programme as a "game changer" for his business and said the experience had opened his eyes to the talent pool available in the region. His firm aims to simplify the decision making process for older people that want to move house, and then provides access to property and financial guidance to support a resulting move.

The firm made use of the Internet of Caring Things' 'Voice' platform, which gives market research access to a panel of older people of the type that Hazel wants to target . Through surveying, interviewing and product testing with the group, Mr Whitcroft and his team have been able to hone their tech product.

He explained: "The worst thing you can do as a start-up founder is build in isolation. You need to deeply understand your customers' needs and challenges before you even start to build products and solutions.

"As older adults are not as easy to reach when compared to building a product for younger people. The Internet of Caring Things programme and their platform Voice, gives us access to our target customers for insights and feedback, so is very useful in terms of being able to do structured market research.