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PRIVACY
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The IT company delivering strategic tech and cyber security to help businesses improve operations

ACUTEC provides bespoke tech solutions tailored to businesses’ individual needs

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ACUTEC specialises in providing managed, or co-managed, technology and cybersecurity strategies for businesses(Image: ACUTEC)

A managed technology provider based in the Midlands is continuing to help businesses across the country improve their strategic technology and security services as part of their respective ambitions to safeguard business data and scale up.

Founded in 1995, ACUTEC began as the brainchild of managing director Chris Roche, who was working as an IT manager and became disillusioned with the all too often substandard service from outsourced IT companies.

He took it upon himself to address the issue, and 30 years later, ACUTEC is constantly striving to deliver innovative technology strategies and cybersecurity support, tailored to businesses’ individual needs.

Its bespoke services include cloud infrastructure management, SaaS solutions, 24/7 cybersecurity monitoring, communication solutions, and vendor management, on its mission to ensure that businesses not only maintain operational efficiency but also achieve their growth objectives through technology.

The company prides itself on delivering exceptional customer service(Image: ACUTEC)

ACUTEC is one of the select managed technology providers in the º£½ÇÊÓÆµ to have earned the prestigious Microsoft Solutions Partner accreditation, specialising in Microsoft 365, Azure, SharePoint and Copilot. Over the years, the company has demonstrated consistent growth, establishing itself as a trusted name in the tech support industry.

Renowned for delivering exceptional service, ACUTEC has achieved an impressive 4.9-star Feefo rating* and boasts a remarkable Net Promoter Score of 90.5**. These metrics underscore the company's dedication to providing tailored, high-quality solutions that meet and exceed client expectations.

ACUTEC’s client-focused approach is strengthened by dedicated account management, a team of highly qualified engineers, and a steadfast commitment to service excellence. The company ensures all service-level agreements are fulfilled, with a guarantee of a 15-minute response time for all client calls.

A successful partnership

One Midlands-based business, Brookbanks, enlisted the help of ACUTEC to provide a comprehensive suite of technology solutions, enabling it to focus on its core expertise while leaving IT challenges in experienced hands.