º£½ÇÊÓÆµ

Oops.

Our website is temporarily unavailable in your location.

We are working hard to get it back online.

PRIVACY
Retail & Consumer

Waterstones sees profit soar as º£½ÇÊÓÆµ office workers return, boosting city centre sales

The bookseller cited the trend of the return to work as a key factor in its pre-tax profit surging from £11.2m to £42.9m in the 12 months to 27 April, 2024

A Waterstones shop

Waterstones has reported a near fourfold increase in profits, attributing the surge to employees returning to offices in major º£½ÇÊÓÆµ city centres. The bookseller's pre-tax profit soared from £11.2m to £42.9m for the 12 months leading up to 27 April, 2024.

According to the latest accounts filed with Companies House, Waterstones credited "encouraging growth in London" and a rise in tourist numbers for bolstering its financial performance. Revenue for the retailer also climbed from £452.4m to £528.3m over the year, as reported by .

These figures emerge after Waterstones experienced an 80% drop in profit in the previous financial year due to issues with a new warehouse system. Despite the recovery, the chain's latest pre-tax profit still falls short of the £50.6m reported in the year ending April 2022.

The discussion around the return to office work has been prominent recently, especially following the controversy surrounding WPP’s four-day working week policy. Earlier in the month, Waterstones' chief James Daunt revealed plans to open numerous new bookshops in 2025 across the º£½ÇÊÓÆµ and hinted at a potential stock market listing in either London or New York.

A statement from the board highlighted that "Footfall and sales continue to grow year on year with encouraging growth in London and other metropolitan city centres as tourist numbers increase and workers return to offices."

Waterstones has reaped the benefits of a resurgence in the popularity of reading and brick-and-mortar bookstores, which has been notably bolstered by social media and favourable press coverage. "The company continues to invest in both our people and our shops to improve the standards of bookselling and has successfully opened further new bookshops."

The bookseller outlined that it had seen an improved profitability due to lowered costs from "system implantation offset by the inflationary impact on other operational costs".

Moreover, the retailer underscored its strong online business performance, adding: "The online business continues to deliver a strong performance."