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PRIVACY
Retail & Consumer

Recruitment crisis in Welsh hospitality could hold back economic recovery from pandemic

A combination of uncertainty on reopening and workers leaving for other sectors is impacting efforts to build up teams of staff

Some hospitality firms are struggling to recruit (Image: Getty Images)

With the numbers unemployed rising and jobs lost in their thousands in the hospitality sector it was expected that workers would be struggling to find new roles in 2021.

But instead it is businesses in hospitality and tourism who are reporting problems with recruitment - with some warning it could impact their ability to fully trade this year.

There are various reasons being reported including uncertainty over the pandemic hit sectors with no definite reopening date for indoor tourism and hospitality in Wales, and workers previously made redundant moving to other industries.

Brexit has also impacted on the ability of some businesses to bring in workers from the EU while some people who would normally be looking for new opportunities are on furlough.

Owain Williams, who owns Plas yn Dre Hotel and Restaurant, chip shop Badell Aur and Y Tŷ Coffi, all in Bala, said: “With the reopening of Welsh hospitality fast-approaching we are finding it increasingly difficult to find extra staff to be able to cope with the influx of increased visitors we’re expecting.

“With three long-established catering businesses in the town we need to expand our teams. Our core team members who have remained dedicated and most who have been with us for several years are eager to get up and running again and in full swing again.

Plas yn Dre, Bala(Image: Daily Post Wales)

“However we need an extra 25-35 members of staff to cover the seasonal increases this year.

“Normally we would not have any issues at all recruiting. We would usually receive several applicants for each job posted. We try and recruit through local adverts, word of mouth and social media, yet this is the most unsuccessful response we have had to a recruitment push in over 12 years.