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Retail & Consumer

Queues expected as shoppers return to stores in droves post-lockdown

Footfall figures and past experience predict Plymouth city centre will be 'buzzing' with consumers when retail restrictions ease on April 12

Customers queuing outside Sports Direct when the Plymouth stores opened after lockdown in June 2020

Shoppers are being warned to expect queues as pent-up demand and sheer lockdown boredom are predicted to drive consumers back to Plymouth city centre in their droves.

The reopening of “non-essential” shops, coupled with allowed use of outdoor seating at pubs and restaurants, on April 12 is expected to bring crowds back to the main shopping area, say retail experts.

It is thought that four months in lockdown will have had people itching to get back into the shops and recent footfall figures suggest this will indeed be the case.

Many stores, including those in Drake Circus Shopping Centre, have confirmed they will be back in business on April 12. But shoppers are being warned that anti-Covid restrictions will still be in place and that queuing will be likely, with some stores in Drake Circus mall operating a “traffic light” system.

Shoppers queue to enter Primark in Plymouth's Drake Circus Shopping Centre in June 2020

Long following the first lockdown, particularly outside Sports Direct, Primark and TK Maxx.

But Steve Hughes, chief executive of Plymouth City Centre Company, said it will be less of an issue this time round – and he is predicting the retail area will bounce back strongly.

“I think there probably be some queuing, but we are geared up for a big rush,” he said. “I expect Monday to be busy, and the following weekend. There may be some queues at some stores and we are urging people to shop off-peak where possible.

“We are expecting it to be busy, but know it is safe. I think the city centre will be buzzing from Monday, it’s what people have missed, that social connection, and we expect there to be huge pent-up demand.”