Hull safety specialist Arco has underlined its pioneering work in ethical sales with a prestigious first in its sector.
The family business has been awarded the Investor in Sales Award from the Institute of Sales Professionals, recognising the commitment the company makes to customer service.
Arco puts huge emphasis on being a trusted partner, ensuring it leads the way in ensuring everyone goes home safely at the end of a working day.
Read more: Arco sales soar to £390m as continued demand for PPE is met by safety specialist
Demanding examinations had to be passed before the business was considered.
Bryan Lawrie, commercial director at Arco, said: “Receiving this award is a fantastic achievement for Arco and is fitting recognition of the business’ efforts in developing a highly skilled sales team that is committed to providing the best possible experience for our customers, lives up to our ethos of being experts in safety and makes us the responsible choice of safety partner.”
Sales teams also gain safety credentials through the Institution of Occupational Safety and Health, meaning they can support customers with expert knowledge and advice.
Darren Ford, head of organisation development and learning and development at Arco, said: “As a business, Arco is fully committed to being ethical in what we sell and how we sell. That is why we are proud to be a corporate member of the Institute of Sales Professionals and by ensuring our sales colleagues undertake regular accreditation and learning as part of their continued professional development.”
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The examinations are not just a ‘one off’ investment, as those on the register are required to pass a new exam after two years in order to retain their accreditation. Arco has also signed up to become a corporate member of the ISP.
Patrick Joiner, managing director of the Institute of Sales Professionals, said: “Congratulations to the hardworking and dedicated salespeople at Arco for achieving their first Investor in Sales award. Their commitment to professional development and ethical business behaviour sends a strong message to their customers that they are credible, trustworthy business partners. The Institute of Sales Professionals is delighted to be working with Arco to help them foster talented, dependable salespeople and we wish them every success.”
It comes just days after the High Court ruled the VIP fast-track lane for PPE procurement in the coronavirus was unlawful..
Arco has put forward recommendations on how the system can be improved, with chairman Thomas Martin addressing a parliamentary inquiry into the response, and publishing position papers.
The company has also opened a new service centre in Manchester.
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