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Retail & Consumer

Polka Dot Travel secures CBILS loan to protect business from Covid impact on sector

The growing travel agency that has branches in North Wales, Cheshire and Shropshire has secured £1.2m from Barclays

Polka Dot Travel in Bangor(Image: Barclays)

A growing travel agency has secured funding to protect the business from the significant impact of Covid-19 on the entire sector.

Polka Dot Travel - which had 19 sites across North Wales, Cheshire, Shropshire and Staffordshire, has agreed a £1.2m CBILS loan with Barclays.

They were supported by Sedulo, their accountants and business advisors, and submitted an application for the º£½ÇÊÓÆµ Government backed funding during an incredibly difficult time for the travel industry.

Not only have travel restrictions resulted in cancellations of pre-existing holidays, social distancing has prevented the footfall in their high-street stores during what would normally be a cash-generative peak season coming into summer 2020.

The company, founded by Philippa Wilcox and Helen Johnson in Oswestry in 2013, employs nearly 100 people.

Mark Johnson, managing director, said: “Whilst we have suffered from the inevitable reduction in sales (and processing of refunds), we were keen to ensure that we could still provide the high-quality service that our customer have come to expect.

“We have reduced costs as a result of the decline in activity at our stores and unfortunately had to place a number of our team on furlough through the Coronavirus Job Retention Scheme, we still needed core staff to help our customers re-book holidays or arrange new bookings for when the restrictions are lifted.

"Clearly, we have been working with unknown factors but the lockdown has had a huge impact on our business, Barclays have provided the additional support we need.