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PRIVACY
Retail & Consumer

Jet2 and Jet2holidays delays Bristol launch until July

People who have booked flights with the holiday operator will be refunded automatically

A Jet2 plane(Image: Peter Byrne/PA Wire)

Package holiday and airline operator Jet2 is delaying the launch of its new base in Bristol.

The company had been due to open its tenth º£½ÇÊÓÆµ base at Bristol Airport on April 1, but will now launch on July 1.

The company will base three aircraft in Bristol and will be operating up to 56 flights a week. People who have booked flights with the holiday operator will be refunded automatically, according to the company.

Jet2 said it was "hugely encouraged" by feedback it had received on plans to open a base in Bristol.

“Moving the launch date to July 1 allows us to ready our brand-new operation at Bristol Airport, including the delivery of our VIP customer service which we know will be hugely popular with customers in the region," Jet2 told BusinessLive.

“Where customers yet to travel are affected by any programme changes, we will automatically cancel their booking with a full refund. Customers will also receive a discount code so that they can rebook their much-needed flights and holidays should they wish to.

"We have received praise from customers, consumer organisations, media and independent travel agents for our industry-leading and prompt refunding of over £1bn to customers whose travel plans have been affected by programme changes during the pandemic, and we will continue this customer-first approach.

“There is huge pent-up demand for our award-winning flights and holidays at Bristol Airport, and we are very excited about launching and growing successfully."