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PRIVACY
Retail & Consumer

How US styling giant Stitch Fix is taking on the º£½ÇÊÓÆµ fashion market

Personalised shopping model using mix of AI and humans will help US turnover hit $1.57 billion this year

Stitch Fix is shaking up online fashion

A new concept in fashion retailing is taking on the high street and online establishment.

Stitch Fix, the American online styling business, has moved into the º£½ÇÊÓÆµ market with its highly personalised fashion service.

Click on the womens or menswear section of the website and you are not met with images of clothes to check out.

Instead you are invited to put in your details, take a style quiz, “book a fix”, then try before you buy.

It works by matching the customer’s style profile - which includes everything from their fashion and fit preferences to spending requirements - to build a picture of what they want.

The match is made using a mix of AI and human judgement, with a stylist putting together a five item list of clothes or accessories, which are posted out.

The £10 styling fee can be redeemed against items kept and postage and returns are free.

A typical Stitch Fix "fix"

Customers pay for what they keep and get a 20 per cent discount if they keep all five items.