Midlands mainline operator East Midlands Railway says it is spending money making sure its stations and carriages are clean as the 海角视频 moves out of its second national lockdown.
The railway company said it has enhanced cleaning and safety measures across all its depots, staff areas, trains, and stations – including more cleaning of touch points, more staff and increased monitoring of cleanliness.
Bosses said they want to reassure passengers returning to the railway as lockdown eases and as Christmas approaches that it is safe to travel.
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The new measures include:
– Employing more cleaners than ever before
– Sourcing powerful disinfectant products
– Buying specialist cleaning equipment including a Motorscrubber, which generates micro droplets for enhanced cleaning of touch points
– Using a specialist fog machine which sends out an antiviral disinfectant mist to sanitise large areas such as the inside of carriages. It not only kills viruses on hard surfaces but also in the air
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EMR now has 577 cleaning staff, many of them redeployed from other areas of the business.
It means there are now nearly a third more cleaners than before the pandemic.
Kay McCrindle, cleaning supervisor at Churchill Group, a contractor that EMR, said the railway had responded to the challenge of ensuring travellers can visibly see staff engaged in cleaning.
She said: “Everyone in our team is so motivated, as we know how important our work is to customers and how vital it is in making sure EMR can run its services.
“It’s simple really, our hard work is helping to protect customers and staff, and it’s great that we have this new equipment to help us.
“There is a little army of us now, cleaning everything in sight and it feels good to be part of a team that can really make a difference to how safe passengers feel when they take a trip with EMR.”
Neil Grabham, customer services director for East Midlands Railway, said: “Customers have repeatedly told us throughout the pandemic that Covid clean environments are their absolute priority and that is why throughout 2020 we have worked incredibly hard to make sure our trains and stations are as clean as possible.
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“It is vital that customers returning to our network can travel with confidence.
“We have learnt a lot throughout the year and changed our approach to cleaning to embrace new systems and technology, particularly as the understanding of Covid has developed.
“We are always looking to invest in the best equipment possible to keep our customers safe.
“Our investment in unique specialist equipment and disinfectants, as well as having more than 500 people cleaning across our network, shows our commitment in this area and how passionate we are to make sure our passengers feel at ease when they use our services.
“We are so grateful for all the hard work by our cleaning team. It is clear to see how motivated they are, and we are all so thankful.
“They are doing a great job.”