Retail specialist Nisa and delivery partner DHL are launching a new digital way of working which will see the end of paper delivery notes for all convenience stores.
The electronic proof of delivery system will roll-out from the end of the month, with deliveries from all depots moving to the paperless system by early April.
Handheld mobile devices will be used, with documentation emailed, as part of a major investment billed as enhancing environmental and efficiency credentials.
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The digital process will begin when the order is picked at the depot with the delivery note of confirmed items generated and sent to the store, in advance of the driver arriving.
Jess Graves, part of Nisa’s logistics team, said: “This is a huge step forward for our delivery operation which will simplify and streamline the system making things easier for Nisa partners.
“The new system completely removes the need for all the paperwork involved in the delivery process and will improve record-keeping and efficiency.
“This represents an important technological development for Nisa and our logistics partners DHL and we’re really excited to be rolling it out.”
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Nisa, via DHL, serves more than 4,000 stores from its Scunthorpe headquarters. The technological advance follows customer-facing developments including an app with Deliveroo.
Scott Swindin, head of development at DHL, said “As a partnership DHL and Nisa are always striving to enhance the partner’s delivery experience and the introduction of a digitalised solution such as EPOD will help us all with improved on time delivery information, reduced waiting time, support of media tracking as well as fostering the green agenda with reduced paperwork.”
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