Businesses have vented their frustrations at a project to build a 17-storey glass tower in Manchester's Northern Quarter which they say is disrupting trade.
Billionaire Fred Done's plans for the landmark near Shudehill caused outcry when approved in 2019, and is continuing to do so during its construction.
The Betfred owner's construction firm, Salboy, is behind the plans which is seeing an old redbrick building converted and extended into a glass tower which will primarily used for office space.
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Construction is due to finish at the start of next year, with the glass tower visibly taking shape.
that the construction has incensed some local businesses sitting next to the site on High Street, who say they are feeling the full brunt of it. From debris dirtying windows next to where customers sit, road closures hitting takings hard, and even the emptying of chemical toilets causing a stink.
The Shack Bar & Grill, Salvi's restaurant, and High Street Tavern, all in the Basil Chambers building fronting High Street, Back Turner Street, and Nicholas Croft, told the Manchester Evening News the problems they have come up against, and the little help they feel they have received from Manchester City Council. One weekend of road closures to accommodate construction vehicles caused The Shack's weekend takings to drop from £20,000 to as little as £2,000.
Gerald David, the landlord for Basil Chambers told the MEN that all tenants in the building have had major issues with waste disposal since the construction site has taken over Back Turner Street.
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Mr David said: "As Landlord of Basil Chambers, we notified both Manchester City Council and the developers of our serious concern over the waste disposal from Basil Chambers tenant's, prior to the planning permission being given.
"We only have one waste bay that houses a number of very heavy waste bins in Basil Chambers. The various waste collection companies that are contracted by our different tenants are unable to access this bay due hoarding and an 'access gate' through the hoardings being removed by the contractor.
"In order for the bins to be emptied, our tenant's are supposed to lift them up a pavement curb and wheel them down a very narrow foot path, that is also used by pedestrians, which is unreasonable to expect from staff in the early hours."
Sam Maughan, manager at The Shack, added: "We basically can't put the bins out properly anymore. It's unreasonable to expect the girls on the closing shift to lift the bin over the pavement, down the narrow path and across the road.
"We've been told we can just put the bags out but that will just bring loads of rats to the area which is horrible. We have had lots of meetings with the council over this but never get anywhere."
Ian Maughan, who owns the Shack, says the plans were given the green light on the premise vehicles could enter the site via High Street and exit onto Nicholas Croft, minimising disruption on High Street for the businesses. However, the amount of equipment and materials makes this impossible, with heavy vehicles often blocking High Street to turn in and out of the site, disrupting businesses for The Shack and Salvi's.
"We've complained so many times about it but nothing gets done," Ian said. "It's been absolute murder for us.
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"Our takings have definitely gone down since this has been going on, which is the last thing we need after Covid. But it just feels like there's absolutely nothing we can do about it. This has done nothing but cause problems.
"We've still got to pay our bills to the full. It's been totally gutting for us. They're making millions while we're losing thousands."
Mr Maughan added: "We were told we could move our outside seating and put the bins there, which we thought was ridiculous. When they've closed the road without warning and put fencing around our seating area our takings have gone down massively. On a quiet weekend we would take £20,000 at least, but after that we only took £2,000 and that was only because of bookings. It's a joke.
"Everyday we get lorries parking in the disabled spot outside the front entrance, which is hardly appealing for customers. And when they have to empty their toilets it absolutely stinks, completely puts everyone off."
Building manager Brett Sadler has shared these problems with the tenants. He said: "We came back after the lockdown around April last year and the hoarding was suddenly right next to the building.
"I've tried to find the documents on the council website to check if what they're doing is within plans but it's so hard to find anything on there. The waste disposal situation for the whole building is ridiculous, I've nearly given myself a hernia trying to help Shack staff empty the bins, what chance do they have?
"The road is more or less blocked off by turning lorries and vans multiple times a day, making it nearly impossible for any deliveries to come to the building, it's like they own the whole street now. I don't understand how they seem to be able to park anywhere without consequences."
A Manchester City Council spokesperson said: "As with any development we expect contractors to work with local businesses and residents to minimise disruption, and work within agreed parameters in terms of access and deliveries to ensure local communities are impacted as little as possible - and for as little time as possible.
"The council is investigating the concerns raised around the site and we will work with the contractor to minimise the impact on the surrounding area."
A Salboy Development spokesperson said: "The Salboy team endeavour to minimize the short term disruption and develop considerately in the neighbourhoods we work in.
"This is something we constantly review with our partners on site and we will be looking into the specific issues raised to see what further can be done to address these.
"The Glassworks on Back Turner Street is on track and due to complete in January 2023, once complete we believe this scheme will benefit to the area and create an attractive gateway from the Shudehill area to the Northern Quarter neighbourhood."