Management at a Derby security company say moving to serviced offices in Pride Park has already paid off with several new client gains.
Monarch Security – whose clients range from Covid testing centres to members of the Saudi royal family – marked its sixth month anniversary with a recent move to Oberoi Business Hub in St Christopher’s Way.
The new location and a marketing campaign resulted in new business coming forward, including security services for a new designer fashion outlet store which will soon be opening in the city.
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Entrepreneurs Lenny Reynolds and Matthew Brown are currently refurbishing 3,000 sq ft premises next to Mr Reynolds’ existing business Right Blinds in Ascot Drive.
They hope to open the shop, Brand Outlet, as soon as lockdown restrictions allow.
In the meantime, part of the £50,000 refurbishment will create a takeaway sandwich shop called Lunch Box at the front of the premises which will start trading ahead of the full Brand Outlet opening.
Monarch Security directors Farhaan Bhatti and Phil Wright, who have more than 25 years’ combined experience in the industry, have been advising Mr Reynolds on security and Covid-safe measures required ahead of the opening and will provide 24/7 support once the store is operational.
Mr Reynolds said: “I love Derby but always felt that the city was missing a good quality designer brand outlet store.
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“When the premises next door to my current business became available recently, I felt the time was right to start the refurbishment so that we could be ready to open post-lockdown.
“Although we have all grown used to online shopping, I know from the feedback of our Facebook followers that there is a real appetite for returning to physical shopping – particularly for designer fashions at up to 80% off retail prices.
“We have been working hard over lockdown to refurbish the premises and create a high quality shopping experience where customers can browse and also enjoy a cup of coffee and light snack.
“With such high volumes of stock, I wanted to ensure we had the right security in place both in terms of systems and trained personnel.
“As well as protecting the business premises, we were keen to use a company which also had the experience and expertise in Covid-safe practices.
“Working with Monarch Security means that we will benefit from the team’s security know-how and customer service so they can meet and greet customers and ensure everyone is wearing masks and maintaining social distancing.
“I was instantly impressed with how Farhaan and Phil conducted themselves, their business credentials and professional approach.
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“Their advice and guidance has already been invaluable and we very much look forward to working alongside them in the near future.”
Phil Wright said: “We knew that the move to Oberoi Business Hub would help to take our business to the next level and are delighted that this is happening so quickly.
“Feedback from our existing customers and new enquiries has been that this address, our website and marketing materials have set us apart from the competition and we look forward to further expansion in the coming months.”
Oberoi Business Hub founder and managing director Kavita Oberoi OBE said: “Monarch Security’s success reflects the feedback from the other members of the Oberoi Business Hub community.
“Having a premium business address and high quality office and meeting room location for staff and customers is vitally important – particularly for start-up businesses.
“Congratulations to Monarch Security and we look forward to continuing to support them achieve their further growth plans.”
In normal times, Monarch Security’s team of more than 200 full time and freelance security staff, would be working across the 海角视频 and Europe to provide a wide range of security services including close protection for high profile clients.
During the pandemic, the focus has been on providing security and marshalling services for essential and frontline services in the 海角视频 including supermarkets and Covid testing centres as well as manned residential security for celebrities.