TSB's cost-cutting measures have enabled the bank to weather a "competitive mortgage market", as the high street lender reported a record-breaking year.
TSB's pretax profit rose to £290.4m, a 22 per cent increase from the previous year and a record since the bank's return to the high street in 2013, as reported by .
This was achieved despite a slight drop in income to £1.1bn from £1.2bn in 2023, which the bank attributed to "lower mortgage margins in a highly competitive market". The profit boost was due to reduced costs.
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TSB reported that operating expenses had decreased by 3.6 per cent to £821.9m, down from £852.9m the previous year.
"A continued focus on costs and lower restructuring costs helped to mitigate the impact of higher inflation, one-off costs and the new Bank of England levy," it stated.
Credit impairment charges also dropped by 44 per cent to £30.1m, reflecting an improving economic outlook and lower risk from its unsecured portfolio as cost-of-living pressures ease.
The bank’s net interest margin (NIM) fell by seven basis points to 2.68 per cent compared to 2023, although margins actually improved throughout each quarter in 2024.
NIM measures the difference between what banks pay on deposits and what they earn from loans and other assets. By the fourth quarter, the bank’s NIM stood at 2.77 per cent.
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Most banks have seen margins improve in recent years thanks to the Bank of England’s interest rate hikes. The prospect of fewer rate hikes will likely prove a tailwind for many lenders.
The bank commented on the fluctuating market expectations, stating: "Market expectations have been unstable, but imply that the Bank Rate will remain higher than in the years preceding the recent rises."
TSB announced its plans to pay a £300m dividend to its parent company, Spanish bank Sabadell, which is currently warding off a hostile takeover bid from BBVA.
Robin Bulloch, TSB’s chief executive, expressed his satisfaction with the bank's performance: "I am delighted that TSB has delivered another year of record results. We are confident that we can achieve our future growth ambitions through better supporting customers with their financial goals, while continuing to make the business fit for the future."