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British banks axe huge number of workers in bid to modernise and compete with challengers

Total employee numbers at º£½ÇÊÓÆµ lenders fell by 5.25 per cent to 580,371 over the year, the largest drop since 2018, as the industry continues to grapple with the digital revolution

Citibank and HSBC headquarters building at Canary Wharf(Image: Getty Images)

In 2024, British bankers faced significant job cuts as º£½ÇÊÓÆµ lenders experienced the sharpest decline in staff numbers since 2018, driven by a sector-wide digital transformation.

The total workforce at British banks fell by 5.25 per cent to 580,371, marking the lowest figure in ten years, as reported by .

Standard Chartered and HSBC led the way with the largest reductions, at 4.5 per cent and 4.3 per cent respectively.

HSBC's chief, Georges Elhedery, has acted swiftly to reduce costs across the board, including a substantial decrease in investment bankers. As of December 2024, the bank had a global workforce of 211,304, with 34,700 based in the º£½ÇÊÓÆµ alone.

Earlier this month, City AM reported that Lloyds was reviewing thousands of jobs as part of a strategy to strengthen its engineering teams and modernise its digital banking services.

William Howlett, a financial analyst at Quilter Cheviot, told City AM that the cost-cutting trend among lenders reflected the competitive pressures brought about by the emergence of challenger banks, which often have superior technology and no branch overheads.

He said: "As a counterweight to cost cuts, banks continue to invest in tech and AI with the aim of streamlining and modernising technology through enhanced code development, improving and personalising customer experiences, improving risk management and fraud detection."

British banks snubbed on world ranking

The number of employees in British banks has seen a decline, as º£½ÇÊÓÆµ banks failed to secure a spot in the top ten of a global ranking that measures the financial strength of the world's banks for the second consecutive year, according to research by The Banker.