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Preparing for the unexpected or inevitable

Peter McGahan, chief executive of Cornwall-based Worldwide Financial Planning explains the importance of having values in business

Peter McGahan, chief executive of Worldwide Financial Planning

I was back in my old primary school from 52 years ago chatting to the children.

What a feeling.

There was a little girl aged around seven with her hand up. ‘How did you build such a big company?’ she asked with interest. I wondered how she knew it was a big company.

“It’s simple” I answered as I crouched down to be at eye level. “You want good customers and good staff. So, you decide your values and stick to them. Ours are fairness, kindness, and honesty. You attract staff and customers who match those.”

“Is that really how you built it?” she asked with a smile.

‘Yes’.

In turn, I explained that values are what you do when no-one is watching, which then brought me to the thought I always have when interviewing: If I wasn’t there (dead), but could see from above (he says with confidence) and this potential member of staff was advising my family and I could do nothing about it, how would I feel? It’s a great litmus test to decide who your lawyer, accountant and Independent Financial Adviser should be.

With that in mind, I then thought about some of those later life plans that should be in place to protect just that.