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Meet the 2021 Customer Service Excellence finalists for the NottinghamshireLive Business Awards

The category recognises businesses that have consistently made customer satisfaction a priority in their work

The team from Ryley and Evans Opticians, winners of the Customer Service Excellence Award in 2019(Image: Ian Hodgkinson / Picture It)

The NottinghamshireLive Business Awards are underway for 2021 - and after a period of judging, this year’s finalists have been decided. The awards, in association with , will be held on October 14 - for more information, visit the .

Over the last 12 months, businesses and individuals across Nottinghamshire have achieved incredible things, often in the face of serious challenges. The coronavirus pandemic put many businesses at a disadvantage, forcing them to operate under new constraints or at times close up shop altogether.

Nonetheless, the businesses, entrepreneurs and employees of Nottinghamshire persevered - adapting to a new economic landscape and ensuring that the quality of their work didn’t suffer. This ability to endure and adapt is part of what makes Nottinghamshire’s industry so amazing, and the awards celebrate the businesses and individuals that managed to shine over the last year.

The Customer Service Excellence Award - sponsored by Shredall SDS Group - recognises businesses that put customers at the center of everything they do, satisfying clients and winning loyal custom with impeccable service.


The finalists in the Customer Service Excellence category are:

BMI – The Park Hospital

BMI’s The Park Hospital provides a wide range of private treatments and services covering various specialties for patients in Nottingham, Grantham and Newark. As a wider company, BMI has been caring for the community since 1970, offering over 500 different treatments across more than 60 specialities, offering esteemed centres of excellence in spinal, orthopaedic, neuro, cardiac and cancer care. It is the º£½ÇÊÓÆµ's leading independent provider of private healthcare, offering fast access to treatment provided through stringent care. Supported by the NHS, BMI are highly reputable for providing excellent medical and surgical facilities and always meeting diligent quality of care standards. The Park Hospital is no exception.


Tate Recruitment

An award-winning office specialist recruitment agency, Tate promises client happiness and results assurance. Through its Watertight Guarantee offer, Tate provides outstanding candidates and an outstanding service, twin principals which have driven the business since its founding in 1985. It recruits for a wide range of positions – from HR managers, marketing specialists and executive PAs to administrators, call centre staff and receptionists. With branches across the º£½ÇÊÓÆµ, and a client list that includes multinationals and local firms, Tate has the capacity for any recruitment request, and endeavours to make service personalised for even the smallest of companies and recruitment tasks.