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Opinionopinion

Recovery needs to focus on workers’ skills but also their desires

The majority of º£½ÇÊÓÆµ workers are demanding a mix of home and in-person working in the future and over half have a preference for a job that makes a difference over maximising their income

Offices are expected to look very different post-pandemic(Image: Anna Lythgoe)

As the economy slowly opens up, there is a growing consensus that the world of work will not return to the pre-pandemic practices and there will be a “new normal” in employment practices as a result of the changes in everyone lives since March 2020.

That view is backed by a recent report from accountancy giant PWC which surveyed over 2,000 workers in the º£½ÇÊÓÆµ about their hopes and fears for this year and found that they wanted new skills, flexible working options, and jobs that make a difference. Whilst this seems like good news for the economy, it is not all positive with only 37% of º£½ÇÊÓÆµ workers feeling positive about how the future world of work is likely to affect them as against 50% globally.

Most º£½ÇÊÓÆµ workers also believe that the jobs that are around today will still be here in the future although they understand that the very nature of work is changing with greater flexibility and more purpose-driven jobs. For example, the majority of º£½ÇÊÓÆµ workers are demanding a mix of home and in-person working in the future and over half have a preference for a job that makes a difference over maximising their income. In fact, only 9% of those who can currently work remotely want to go back to a traditional commute and work environment full time.

While º£½ÇÊÓÆµ workers are the least concerned globally about their jobs becoming obsolete in five years, the survey shows that nearly half of the º£½ÇÊÓÆµ workforce are worried that many jobs are at risk through automation. This reflects other studies which have shown that could be a risk of a so-called jobless recovery if jobs across a range of industries threatened by recent economic lockdowns are replaced by robots or algorithms.

On the other hand, with areas such as big data, cloud computing and e-commerce remaining a priority for most firms as areas of growth for new technologies, there are also opportunities for new jobs although 35% of all respondents said that they lacked the access to technology which then limited opportunity to develop skills. This is despite the fact that there is a broad agreement that digital competency amongst the workforce has be a priority.

With companies globally looking to accelerate the digitisation of work processes over the next few years, it is vital that º£½ÇÊÓÆµ businesses also invest in this area to avoid a loss of competitive advantage. And organisations such as the World Economic Forum (WEF) have indicated that jobs such as data analysts and scientists, robotics engineers and software developers are likely to be those most in demand from employers.