º£½ÇÊÓÆµ

Oops.

Our website is temporarily unavailable in your location.

We are working hard to get it back online.

PRIVACY
Opinionopinion

How will Volkswagen restore its reputation after 'dieselgate' scandal?

Professor David Bailey reflects on the recent eruption of Volkswagen's 'dieselgate' scandal

A Volkswagen Passat CC car being tested for its exhaust emissions(Image: John Stillwell/PA Wire)

Even before Volkswagen's recent 'dieselgate' scandal erupted, some analysts had been questioning Volkswagen's dash for global growth, which had ramped up costs and made the company overly complex (over 300 models, multiple brands and almost 120 factories worldwide).

Cost ratios have worsened considerably at the firm in recent years, with some suggesting that, if these were brought back under control to 2010 levels, then that could save the firm as much as £14.3 billion a year (which of course would go a long way to cover the costs of the firm's dieselgate scandal)

Like Toyota a decade ago, the firm seemed to have got 'big company disease' where growth itself became the goal. Toyota, of course, had famously put growth ahead of quality (in the words of its own boss before a US Senate Committee hearing), and ran into huge quality and recall issues.

to try to grow sales, notably in the US. It was targeting a near doubling of sales in the US by 2018, driven by its offer of allegedly "clean diesel".

This now looks impossible. And, like Toyota, it will have to change its strategy and structure and go back to what were its core values so as to repair the damage (more on that in a moment).

We haven't yet seen the full impact of the damage to the firm and .

Volkswagen can say "goodbye" to being the biggest player for the near future, having been overtaken by Toyota again in the global sales league.

The £4.8 billion set aside by VW so far may well not even cover the cost of the recall, let alone any fine in the US, legal action by consumers and others, and the possible need to compensate customers or offer discounts in the future.