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Opinionopinion

Capita's Service Birmingham profits bonanza

Last year Birmingham City Council paid Capita on balance £126m for ICT, billing and 'business transformation'.

Service Birmingham

Last year Birmingham City Council paid Capita on balance £126m for ICT, billing and 'business transformation' (the latter delivering low hanging fruit - hardly rocket science).

I've been saying for some time that this over-bloated contract has been costing us £120m a year. I take no pleasure in saying, sadly, that I was spot on. Earlier forecasts anticipated annual costs of just £55million, the schools ICT service aside.

And £55million is anyway far too much.

Service Birmingham made £26m in gross profits last year. Remember those were anyway profits after a whole range of stuff had been purchased - with a big mark-up no doubt - from 15 Capita Group firms for £54m. They each will also be making a profit to feed back into Capita group. So the £26m gross profit is the tip of the value-extraction iceberg.
 

And of the £8m dividend paid last year, nearly all of it went to Capita PLC anyway, again as I have stressed before.

In fact over 98% goes to Capita. Ironically, there was never an expectation that any profits would be made at this stage of the contract.

This shows what a hugely lucrative money-making machine this has become for Capita. And we're all paying for it.

Cllr John Clancy has said that this is a 'Rolls-Royce' contract that we can't afford. He's wrong, actually.