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PRIVACY
Opinion

Christmas and the changing behaviour of consumers

It's not about how much money you spend, but how much time you spend with your family and friends.

With many of us looking forward to spending Christmas with our families and drinking and eating far too much, it’s easy to overlook the vital role the festive season plays in boosting business income and serving as a catalyst for increased consumer spending that is vital for the retail sector.

During most of December, there is a massive increase in expenditure on gifts, festive foods, decorations, and travel, all significantly contributing to the annual revenue of retailers and suppliers. This intense spending is not just a reflection of the spirit of giving among individuals to their loved ones but can also account for a significant share of yearly sales and profits for many businesses.

This period is further marked by a flurry of promotional activities and marketing campaigns as businesses aim to capitalize on the festive mood to enhance customer engagement and loyalty.

However, it’s not solely about consumer spending as Christmas can also boost employment in certain sectors. The surge in demand creates numerous seasonal job opportunities in retail, distribution, hospitality, and other sectors, which can temporarily help lower unemployment rates during the period.

It can also stimulate production in manufacturing and boost services such as catering and event management, while after Christmas, retailers engage in sales and discounts to offload remaining stock, maintaining economic momentum into the new year.

Recent statistics for Christmas in the º£½ÇÊÓÆµ show that while consumer spending is on the rise, some previous habits are being tempered by the cost-of-living crisis still affecting many households. For example, December remains a period of heightened commercial activity despite the economic challenges facing many, with projected sales figures anticipated to reach £85bn in 2023. This marks a slight increase from the previous year and means that the º£½ÇÊÓÆµ remains the leader across Europe, outstripping Germany by a significant margin.

That is not to say that people aren’t tightening their purses at a time of high inflation and interest rates. Not surprisingly, perhaps, only a very small percentage of British consumers across all ages said that they would spend more than usual on Christmas this year. Indeed, the cost-of-living crisis is influencing consumer behaviour, with many households reducing their spend on Christmas as costs become a worry for many during the festive season.

By age group, 25-49 year-olds were the demographic most likely to say that the rise in the cost of living meant that they were going to spend less over Christmas in 2023.