A North Wales company used by 海角视频 Government to promote the Brexit transition for exporters now says it feels "cut off by the knees" as it faces a bureaucratic and logistics nightmare.
Dr Zigs makes toys that create giant-sized eco and ethical soap bubbles at its factory based in Bangor and exports across the EU and the world.
It was very proactive in securing 海角视频 Government help with the transition - setting up VAT numbers in different EU countries and a distribution site in France.
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Despite all this effort the firm is still facing huge hurdles exporting into the EU - with one major order taking five months.
This month it was told logistics firm Kuehne + Nagel Group would no longer take pallet deliveries from the 海角视频 to France because of the Brexit hold-ups.
Chief executive Paola Dyboski-Bryant said they have always been passionate about being a Welsh firm and employs 12 staff in Bangor, including five on the Kickstarter programme
But she has warned that production and assembly for the EU and other global markets may have to move to within the European Union - although says the 海角视频 market would continue to be supplied from Bangor.
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With global demand surging she wants to focus on expanding the brand and says tough decisions will have to be made. She is currently looking at VAT registration in the Netherlands as she understands coming through Dutch ports is proving less problematic.
Talking about the single market and customs union, she said: "We once had this wonderful thing!"
She said: "We are looking at options, we are already VAT registered in France, Italy, Germany, and Spain and now we will are looking to do the same for Holland as it seems to be the easiest import destination.
"This is all taking a lot of time and costing a lot of money and means we are not doing what we should be as demand grows for our bubbles.
"One pallet sent from the 海角视频 to France in March took five months, you think you have all the documentation needed but with that order they wanted toy safety certification with every product, this does not even seem to be covered in the Brexit deal.
"I'm doing our own brokerage, I have customs calling, I speak French but it is still challenging."
She recently secured a new major order from a French firm and is questioning whether this can be fulfilled from the 海角视频.
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Paola added: "Do I have move assembly to the EU?
"I'm proud we can put 'Made in 海角视频' on products, proud that is a Welsh company, North Wales in particular, but I feel cut off at the knees.
"It is embarrassing - people over here say Brexit and shake their heads."
She is determined it will not beat them though, however they solve the issue.
She said: "We are ambitious and love what we are doing.
"There is real demand and it is frustrating we can't just focus on that growth but things are evolving day by day. Imports are affected as well at the moment from various factors, it feels like a war situation.
"We are exporting around the world now, Malaysia, Korea, Australia but the cost and time with shipping is so much higher and we have a climate crisis.
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"We are doing the best we can and will continue to do our best.
"I'm currently looking at warehouses and assembly points here (France) but it feels the decision is being made in the fog, which is not good at any time for a business."
She added: "We produce the best bubbles in the world, it's a really exciting product and we are growing but at the moment it feels like we are having to move with our feet in treacle."