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Which water companies are in financial trouble – and which paid out bonuses?

Water regulator Ofwat is clamping down on poorly performing firms

Water running from a household tap(Image: Rui Vieira/PA Wire)

A swathe of water companies have been stopped from using customer money to pay bonuses to bosses this year. Ofwat said it halted about three-quarters of the total bonuses proposed by firms from being funded by consumer payments, while also disclosing which companies are high on its financial watchlist.

As authorities try to clamp down on the privatised water industry, the PA news agency breaks down what is going on at each firm around the country.

– Thames Water

Thames Water paid £770,000 in bonuses to its chief executive and chief financial officer but Ofwat stopped it from using customer money to fund them. The struggling London water provider is in £16 billion of debt, and recently warned that it would need rescue funding to survive beyond next year.

Thames is in the process of finalising that deal – in the form of more loans, worth a further £3bn – to keep it afloat into 2026. Ofwat put Thames in its most serious “action required” category of financial monitoring, and singled it out for criticism, saying it “urgently needs to address its financial position”.

Nonetheless, it paid out £195.8m in dividends to shareholders last year, a practice Ofwat said it will halt from Thames this time around.

– Southern Water and South East Water

Southern Water’s top executives got £312,000 in bonuses which were paid by shareholders, not customers. Ofwat said the company did not give a reason that the award “at all was justified”.