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PRIVACY
Enterprise

North East deals of the week: key contracts, acquisitions and investments

Companies featuring in this week's round-up include Betr Outsourcing, Filtronic, Metec º£½ÇÊÓÆµ, Kinewell Energy, Tiba Tempeh, º£½ÇÊÓÆµ Land Estates and T12 Engineering

Betr Outsourcing has rescued a number of jobs from Energy Compare, and plans growth on Wearside.(Image: Betr Outsourcing)

Call centre firm Betr Outsourcing intervened to save 95 jobs from a failed competitor on Wearside, with plans to create at least 60 additional roles this year.

The company, which operates from Sunderland and Glasgow, has absorbed staff from Doxford Park's Energy Compare Limited. The latter went into administration after losing a significant contract, resulting in around 120 job losses. The contact centre had been serving clients So Energy and Love Holidays before its abrupt closure.

Betr is headed by Richard Knox, one of the original founders of Energy Compare, who left the firm after it was sold to South Africa-based Ison Xperiences. Currently, Betr employs approximately 140 people near the Stadium of Light and has been paying former Energy Compare staff on a weekly basis to help them cope with the sudden loss of income.

When Energy Compare's closure became imminent, customers reached out to Mr Knox and a team of directors based in Sunderland - Cally Heads, Chris McCoulough and James Palmer - urging them to quickly take on the contracts. Less than a week later, Betr had mobilised and got the remaining staff back on the phones.

Mr Knox said: "The staff were over the moon because they walked into a job that they were ultimately doing, so there was none of that fear factor. Yes, they were joining a different company but the day-to-day job they knew inside out. They also knew a lot of familiar faces at our end."

From L to R: Sarah Newbould, senior investment manager at British Business Bank, Rebecca MacDermid, investment manager at Maven, Ross Longton, co-founder and marketing director at Tiba Tempeh and Alex Longton, CEO and co-founder at Tiba Tempeh(Image: Tiba Tempeh)

Fast growing plant-based superfoods company Tiba Tempeh sealed a £1m investment to ramp up expansion

Alexandra and Ross Longton first launched Tiba Tempeh after discovering the superfood – which is made with three ingredients of soya beans, live culture and water – at a beachside restaurant on the Gili Islands in Indonesia. After learning how tempeh is packed with protein, fibre, vitamins and minerals they travelled to Java where tempeh was invented centuries ago, to learn how to make it under the instruction of a world-renowned tempeh master.

Now, Tiba Tempeh’s range of innovative meat-free products are already on sale in major supermarkets including Sainsbury’s, Morrisons, Ocado, Carrefour and Leclerc, with demand growing. Tempeh is now one of the fastest growing meat-free segments on the market, driven by more consumers moving away from ultra-processed foods and by those who are avoiding or reducing meat consumption.