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PRIVACY
Enterprise

North East business life: charity, community and award events of the week

Companies featuring in this week's Business Life round-up include Opencast, Parkdean Resorts, Astley, Bellway and Pattison Estate Agency

Volunteer lifeboat crew member and Opencast worker James Waters(Image: Opencast)

Volunteer lifeboat crew member James Water has praised his bosses at a Newcastle firm for giving him the flexibility that allows him to help save lives at sea.

As the RNLI marks 200 years, Tynemouth Lifeboat Station crew member Mr Waters said that, without the commitment of companies like Newcastle tech consultancy Opencast, the institution could not deliver its vital work. He has served with the RNLI since 2016 and joined Opencast as a product manager last spring. Since then, he has attended 27 separate RNLI emergencies.

Mr Waters said: “In making the move to Opencast I needed to know the company would give me the time needed for my RNLI role. They’ve given me that commitment and they’ve just been great – really flexible. As an RNLI volunteer, callouts can happen at any time, day or night. Recently I was called out during an Opencast client meeting to help someone who was stranded in the Tyne, holding on to an upside-down boat.

“I was able to hand over my work to a colleague and attend the incident, pulling the casualty out of the water, getting them to a place of safety and giving them the best care possible before ambulance crews arrived.”

Opencast’s head of people experience Cameron Smith said: “When James joined Opencast, we were ready from the start to support his commitment to the RNLI. In doing this, we’ve been supported by our clients, who recognise the immense value of James’s volunteering efforts.”

Susan Henderson of Parkdean Resorts(Image: Parkdean Resorts)


A Parkdean Resorts worker has celebrated working with the holiday park operator for 35 years. Susan Henderson now works within the HR department and people support team at the firm’s head office in Gosforth, Newcastle, but she first started out as a babysitter over the summers at Cresswell Towers Holiday Park in Northumberland. She officially started her career in 1989 working as a receptionist, before starting a youth training scheme at Cresswell Towers. Since then, she has worked at Whitley Bay and Sandy Bay Holiday Parks in a number of roles.

She said: “I love that no two days are the same and I’ve met some really great people over the years – including holidaymakers, owners, contractors and of course the team – and I’ve made lifelong friends. I’m a people person and get a huge sense of achievement when assisting others and making a difference.”

Lisa Charles-Jones, HR director, said: “Our people are our greatest asset and central to providing our guests with the most amazing holiday experience. Susan’s on-park experience brings immense value to the central team and helps us to ensure we keep the parks at the heart of our decision making.”