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LNER surpasses £1bn in revenue while reducing train cancellations

The business, which is owned by the Department for Transport, has seen its revenue increase from £866.5m in the year to 31 March, 2025

The LNER arrival into Middlesbrough railway station

LNER, the primary operator on the East Coast Main Line, has seen its revenue surpass £1bn, as it reduced the number of train cancellations in its most recent financial year.

The company, owned by the Department for Transport (DfT), reported an increase in revenue from £866.5m to over £1bn in the year ending 31 March 2025, according to newly filed accounts at Companies House, as reported by .

Passenger revenue rose from £764.7m to £859.7m, while the subsidy received from the DfT increased from £36m to £88.8m.

The company attributed the rise in government subsidy to a decrease in incentive payments from Network Rail, pay rises, indexation and rate changes on large contracts, and higher energy costs.

The impact of industrial action on LNER's revenue also decreased, falling from £23.4m to £8.3m. Pre-tax profit saw a slight increase from £6.6m to £6.7m, and the number of journeys taken rose by 8.8% to 26.4m.

However, punctuality dipped slightly with the percentage of trains arriving on time falling from 56.6% to 56.4%. The proportion of trains arriving within three minutes of schedule increased from 72.2% to 72.7%, and those arriving within 15 minutes rose from 92.3% to 92.8%.

The company also managed to reduce the percentage of cancelled trains from 4.8% to 3.8%. A dividend of £20m was paid to the DfT during the year, matching the amount paid in the previous 12 months.

York-based LNER stated: "The first half of the year was overshadowed by the continued uncertainty caused by strike action relating to the industrial disputes with trade unions.