Philip Macartney joined IRP Commerce in 2020 after a career which saw him live in Dublin, London and Copenhagen.
Now back in his native Northern Ireland and living by the sea in Bangor, County Down, he shares a typical day in the firm which helps companies trade goods and services throughout the world using its e-commerce platform.
6am - Clear the emails and look at the plan for the day. I usually wake quite early so it’s good to get a head-start on everything.
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7.30am - Walk my daughter Molly to school. Having lived in large cities for the last 20 odd years, I really appreciate the simple things in life such as living in a small seaside town like Bangor. A 10-minute walk along the marina, waving at the boats and birdies is a great way to start your day!
8am-9am - Swim. Most mornings I start off with a swim now gyms are back open after lockdown. I have the back of a 90-year-old, so swimming gets everything stretched and working before the stiffness of the office chair kicks in!
9am-10am - Review of the business. IRP is a data led e-commerce platform. We can see all of the transactions happening with our clients second by second and our Insights Terminal allows us to project what their sales will be that month, quarter and year. My first port of call is to look at how our clients are trading, significant moves and growth across our clients and
how our agency and service partners are performing.
10am-11am - Meeting with our Customer Success Manager David Dickson. This is an important part of my day as we as a company have invested heavily in understanding what success looks like for our customers and how our e-commerce technology and data can get them there.
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11am-12pm Commercial Team Meet - My remit is across sales, customer success, deployment, support, marketing and partnerships so I will meet regularly with the whole team to see what is going on and track against targets and KPIs. Our team is very interdependent so I feel it is always better to meet as a team rather than in silos so that everyone is aware of everything. Collective responsibility to build success.
12pm - Lunch time at Catalyst. Obviously, we are still limited for lunch options due to Covid restrictions, but we are catered for well. Too well actually, I am never good when I eat my lunch there, I always go for the bad option.
1pm-3pm - Emails and project catch up - We are working to revolutionise how companies see e-commerce so there is a lot of work to be done in positioning how we do that and how we tell our story.
3pm-4pm - Catch up with CEO - I will have at least one hour a day to catch-up with Dan Loughlin our CEO. He, along with our CTO William Bailie are the key drivers of our business.
These guys have had massive success in e-commerce for the last twenty years, so I like to make sure I keep up to date with them, keep them informed of the commercial moves in the business and more importantly learn more and more from them about e-commerce and the possibilities our platform brings.
4pm-6pm - Quarterly business review. This is a deep dive into clients’ sales performance and analysing data for the coming quarter. It takes place with ourselves, our client - such as Newbridge and our local agency. We have clients across the 海角视频 and Ireland so video chat has been a useful tool.
6.30pm - If I am lucky I get to end the day the same way I started it, walking with my daughter and wife Linda along Bangor’s sunny seafront!