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Congestion could kill off the bus industry, Go-Ahead boss warns

Go-Ahead chief executive said delays and congestion were causing people to abandon bus services

David Brown, CEO of Go-Ahead Group speaking at the opening of London Bridge Station(Image: Jeff Spicer/PA Wire)

The commercial bus industry will cease to exist if nothing is done to tackle congestion, the boss of a major public transport operator has claimed.

David Brown, chief executive of Newcastle’s Go-Ahead Group, warned that passengers may “abandon buses because they take too long”.

Traffic jams mean more resources are needed to keep running services at the same frequency, he said.

Mr Brown told the audience at the Bus Summit in central London that five routes in the North East  cost his firm an additional £100,000 each to operate compared with five years ago because of the problem.

The X90 between Oxford and London was removed because of a 50% increase in journey times while in East Anglia frequencies have been reduced and routes cut back, he explained.

“If we can’t tackle congestion ... there won’t be a commercial bus market,” Mr Brown said.

“Congestion is what slows journeys down and makes bus travel less attractive. Will we ever get people to transfer from a car stuck in traffic to a bus stuck in traffic?

“It’s quite stark - a 10% reduction in speeds reduces customer numbers by 10%.”