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Arriva wins three-year extension to CrossCountry rail service

The Department for Transport will take on the revenue and cost risk associated with the franchise, in line with emergency measures announced last month

A CrossCountry train(Image: PA)

Sunderland transport company Arriva has won a three-year contract to continue running the long-distance train operator CrossCountry.

The Department for Transport (DfT) said it will take on the revenue and cost risk associated with the franchise, in line with emergency measures announced last month.

CrossCountry has run trains through England, Scotland and Wales since 2007, with a network stretching from Aberdeen to Penzance, and from Stansted Airport to Cardiff.

Under the new deal, capacity will be boosted by 20,000 seats per week, more drivers and on-board staff will be deployed, and technology to cut the environmental impact of operations will be trialled.

This includes powering trains using batteries instead of diesel when they enter and leave stations, to improve air quality.

There will also be new measures to help passengers with disabilities, such as providing the option of reserving space for assistance dogs, and better staff training.

Rail Minister Chris Heaton-Harris said: “This agreement ensures that vital train services will continue across the º£½ÇÊÓÆµ’s most extensive rail network, as the country continues to fight and recover from the Covid-19 pandemic.

“The deal announced today reaffirms our commitment to ending the complicated franchise system, and is focused on the best interests of passengers, delivering better services and helping create a new kind of railway.