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Economic Development

Exeter and Bournemouth airports named among º£½ÇÊÓÆµ's best

In a Which? survey the airports scored highly for customer satisfaction, short queues and efficient security

Exeter Airport

Exeter has been named the top º£½ÇÊÓÆµ airport by review site Which? with Bournemouth also ranking in the top 10.

The South West transport hubs are part of Regional & City Airports (RCA) group, which also operates Norwich Airport - another to score highly, coming in at sixth place.

The Which? survey asked thousands of passengers to rate airports across categories including value for money, customer service, check-in, security, seating, facilities and overall experience.

RCA’s airports scored highly in areas such as short queues, efficient security, ease of access and friendly staff.

Exeter Airport achieved the highest overall score in the º£½ÇÊÓÆµ at 80%, with five-star ratings for customer service, check-in, bag drop, toilets and security.

Travellers praised its “relaxed and stress-free” environment and straightforward passenger journey.

Bournemouth Airport scored 73%, placing it fourth in the rankings behind Liverpool and London City. It performed strongly in check-in, bag drop and security, with passengers highlighting the airport’s friendly staff and ease of access.

Andrew Bell, chief executive of Regional & City Airports, said: “To have all three of our airports ranked among the º£½ÇÊÓÆµ’s very best by Which? is a fantastic achievement.