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Welsh workers asked to self-isolate via the NHS Covid-19 app will now be eligible to apply for the £500 self-isolation support payment.

In Wales, the self isolation scheme for low-earners had not been available to people who are notified by the app due to delays setting up the system. 

But from today app users who have been notified as being exposed to the virus, are on low income and at risk of financial hardship are eligible alongside those who have been asked to self-isolate by Test, Trace, Protect.

To be eligible to apply, app users will need to meet the criteria of the main scheme and be:

• Employed or self-employed;
• unable to work from home and will lose income as a result; and
• (the applicant or their partner) are currently receiving, Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit; or
• Have their application accepted under the discretionary element of Self-Isolation Support Scheme.

To allow as many people notified by the app to apply as soon as possible, a temporary workaround has been created until a digital solution is available.

Users can apply for the payment by contacting their local authority.

However until the app is updated to verify individuals who has been asked to self-isolate, users will need to show evidence that the app has asked them to self-isolate in addition to evidence of reduced income when applying.

Local authorities will be able to accept and process applications for payments from Friday 5 February and applicants will be able to apply up to three weeks from their last date of isolation.