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PRIVACY
Economic Development

TUC Wales general secretary calls for zero-hours contract to be outlawed

Wales TUC general secretary Shavanah Taj said too often gig workers are denied their rights and are treated like disposable labour.

Shavanah Taj

The general secretary of the Wales TUC has renewed her call for zero-hours contracts to be outlawed following research which shows the number of people working on “gig-economy” platforms has nearly tripled in England and Wales over the past five years.

The research – carried out for the TUC by the University of Hertfordshire with fieldwork and data collection by BritainThinks – shows that three in 20 (14.7%) of working adults surveyed now work via gig economy platforms at least once a week, compared to around one in 20 (5.8%) in 2016 and just over two in 20 (11.8%) in 2019.

That amounts to 4.4 million people in England and Wales working for gig economy platforms like Uber or Deliveroo at least once a week.

The overwhelming majority of workers use platform work to supplement other forms of income, reflecting that gig workers are increasingly likely to patch together a living from multiple different sources. This can lead to exceptionally long working days.


The gig economy has expanded further into the world of work, with an increase found across all types of platform work – a trend that has continued through the pandemic.

The TUC warns that this “spiralling” gig economy will lead to more workers on low pay and experiencing poor conditions.

It says the º£½ÇÊÓÆµ Government must stop letting gig economy platforms off the hook – and is calling for workers to have greater trade union and individual rights including a New Zealand-style right of access to workplaces for unions, including a digital right of access, to enable them to talk to workers about what membership can offer them; a new “worker” definition that covers all existing employees and workers and gives them the full range of legal rights; a ban on zero-hours contracts, by giving workers the rights to a contract reflecting their normal hours of work and adequate notice of shifts.