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Economic Development

Transport for Wales sees biggest rise in passengers of any º£½ÇÊÓÆµ train operator

New official figures show TfW handled 1.6 million more passengers between April and June this year compared to the same period in 2023

a TfW train.(Image: Matthew Horwood)

Transport for Wales (TfW) has seen the biggest year-on-year rise in passenger numbers of any train operator in the º£½ÇÊÓÆµ, in part thanks to new larger trains and headline Principality Stadium concerts. In a boost to the Welsh Government-owned transport body, passenger numbers soared by 1.6 million to 7.6 million from April to June compared to Q2 in 2023.

According to latest data from the Office for Rail and Road, the 27% rise on TfW's Wales and Borders network was the greatest of any train operator in the º£½ÇÊÓÆµ and ahead of the 18% increase in passengers on the TransPennine Express, up 18%, and the Elizabeth Line in London, up 16%. A number of º£½ÇÊÓÆµ operators experienced year-on-year declines with the biggest, down 12%, on the Heathrow Express.

For the º£½ÇÊÓÆµ as a whole there was a 7% year-on-year rise in passengers from 392 million to 420 million. Completion of the £1bn electrification of the Core Valley lines into Cardiff, will see further passenger growth for TfW, thanks to increased frequency of service and large trains and tram-trains. As well as operating services in Wales, TfW also provides services in and into England, including a south Wales to Manchester route.

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Like most train operators in the º£½ÇÊÓÆµ, TfW has to rely on public subsidy, which is financed by the Welsh Government. Passenger numbers on the Wales and Borders network are still below the 8.2 million prior to the pandemic in Q2 of 2019. However, due to longer on average passenger journeys and ticket price inflation, total revenues from the network now exceed the pre-pandemic level.

In the latest quarterly figures, TfW were also boosted by additional services on the Wrexham to Bidston line and new services from Ebbw Vale to Newport. Improved performance in terms of punctuality (an 8.1% improvement) and reliability (cancellations down 3.2%), compared to last year also impacted positively.

TfW said the re-opening of the Treherbert line in February this year contributed 316,000 more journeys compared to the previous year.