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Economic Development

TalkTalk may cut nearly 25% of consumer staff, including roles at Salford HQ

It's understood that the company will be extending the redundancy consultation period to pause for two weeks over Christmas

TalkTalk has its headquarters in Salford

Nearly a quarter of TalkTalk's consumer staff, including some based at the company's Salford headquarters, are at risk of losing their jobs.

It is estimated that around 130 out of 530 colleagues could face redundancy, equating to almost 25 per cent of the consumer team, and BusinessLive have revealed. The company is expected to extend the redundancy consultation period over the Christmas fortnight.

Last year, TalkTalk Group split its main operating business into three independent companies: TalkTalk Consumer, which serves over two million broadband customers, TalkTalk Business Direct, and PXC Communications, which provides services to other telecoms providers.

Earlier this year, TalkTalk had warned it could potentially collapse unless a new finance deal was secured. In its July annual report, the directors expressed concerns about potential insolvency as early as 'August 2024 or sooner'.

A source close to the company disclosed that following the demerger, the business is 'simplifying ways' to ensure a 'sustainable business model' for the future. The changes are expected to affect roles across the º£½ÇÊÓÆµ, particularly in centralised head office functions, reports .

While Soapworks in Salford Quays remains the company's HQ, it is unclear how many roles there could be impacted. It is understood that customers will not be affected by these changes.

A spokesperson for TalkTalk commented: "This is the first stage in a multi-year transformation of our business to deliver differentiated service and product to our customers. We are simplifying our business to ensure that we can continue to offer great value connectivity to our millions of customers across the º£½ÇÊÓÆµ."

"As part of this, we have made the difficult decision to launch a consultation about the future of some roles at TalkTalk's consumer business."