Footfall in Wales fell by more than 25% in July compared to two years ago despite the economy opening up as restrictions are lifted.
The Welsh Retail Consortium revealed the latest figures for high streets, retail parks and shopping centres - which showed that shoppers have still not returned in the numbers seen before the pandemic.
To make meaningful comparisons to changes in footfall, all 2021 figures are compared with 2019 (pre-pandemic).
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The figure in Wales was (-25.8%) which was better than that in England (-28.7%) despite the so called ‘freedom day’ over the border - while Scotland saw a -27.1% drop.
Sara Jones, Head of the Welsh Retail Consortium, said: “Footfall across Wales remained weak in July in spite of the easing of Covid restrictions.
“Compared to two years ago the number of shoppers was down almost 30 per cent, signalling continued pressure for the retail industry which has faced significant challenges over the last 18 months.
“Shopping Centres have been hit particularly hard with footfall down an eye watering 64 per cent compared to two years ago, and whilst the warm weather may have played a part in the low numbers it’s clear that a renewed focus will be needed to drive visitors back to our retail destinations.
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“With the move to level zero anticipated this weekend, and given the fantastic progress made on the vaccination rollout, retailers will hope confidence will return in late summer. That would provide a chance to make up some ground following the losses incurred earlier this year.
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“As the Welsh Government considers next year’s Budget they will need to recognise a return to full business rates liability isn’t realistic.
"The current relief period is hugely welcomed by Welsh retailers, and some level of relief must be maintained, or our high streets will struggle to survive.”