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PRIVACY
Economic Development

Birmingham Harvey Nichols: first look inside new Mailbox store

The revamped designer outlet is due to open this summer and will sport an 'immersive tunnel' and 'style concierges' among its new features at The Mailbox

Selfridges has that distinctive cladding, John Lewis its wall of mirrors... Harvey Nichols' designers had to come up with something distinctive.

So the brains behind the soon-to-be-reopened Mailbox store in Birmingham have taken the digital route to people's hearts, with visitors greeted by perhaps the largest indoor screen in the city and an "immersive tunnel" entrance, surrounded by LEDs and more screens.

The new 'Harvey Nics', which will be double the size of its previous incarnation, opens in July and is part of a package of three department stores which city leaders expect will deliver a major tourism boost.

But it will be perhaps the city's most digital store, with screens wherever you turn, mobile payment, a new loyalty app and state-of-the-art 360-degree mirrors which capture footage of shoppers which can even be shared on social media.

Manager Richard Vickery said the store, designed with Virgile & Partners, creates a new blueprint for the 184-year-old retailer.

And he believes 2015 will be a ground-breaking year for retail in Birmingham, with the prospect of more visitors being attracted from beyond the city's traditional reach.

He said: "The Mailbox has always been a successful place for us. Of the retailers who operated here previously, there was probably a handful who made a success.

"Jaeger are coming back, as are Hugo Boss, and we are expanding, so there is a level of confidence in The Mailbox anyway and the confidence in its new, developed form, will come.