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Commercial Property

Record profits for 海角视频's 'worst hotel chain' Britannia

The hotel chain cut almost 1,000 jobs at the height of the Covid-19 pandemic

Liverpool's Adelphi Hotel (Image: Andrew Teebay)

The hotel chain that has been ranked the 海角视频's worst for the last decade has racked up record profits.

Britannia Hotels has posted pre-tax profits of £33.3m for the 12 months to March 31, 2022, after falling to a loss of £9.5m in the prior year.

The newly-filed accounts with Companies House also show the business, which is headquartered in Hale, Cheshire, achieved a turnover of £117.8m, up from £38.3m.

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The figures compare to its final year before the full impact of the Covid-19 pandemic in which its turnover totalled £120.4m and its pre-tax profits were £13.7m.

The chain's average number of employees during the financial year increased from 1,765 to 1,818 having been slashed by almost 1,000 in the prior 12 months.

In November 2022, Britannia Hotels was rated the worst in the 海角视频 for the 10th year in a row.

Its hotels rated just two stars out of five for categories such as cleanliness, bed comfort and value for money in the annual survey by consumer group Which?. It received an overall customer satisfaction score of just 56%.